What You'll Learn

Our training program covers all 12 core subject areas required by the Private Security and Investigative Services Act (PSISA) for security guard certification in Ontario. Here's what students can expect:

1. Introduction to the Security Industry

The role of the PSISA, who needs a licence, and how the industry is regulated in Ontario.

2. The PSISA and Ministry Code of Conduct

Licensing requirements, general rules and standards of practice, uniform regulations, the Clean Criminal Record Regulation, public complaints, and penalties for contravening the Act.

3. Basic Security Procedures

Duties of a security guard, access control, material access, crowd control, traffic and parking control, patrolling (foot, mobile, and surveillance), and recognizing the effects of drugs and alcohol.

4. Report Writing

Note-taking best practices, writing objective and factual reports, using the Who/What/When/Where/Why/How framework, reports as evidence, and taking witness statements.

5. Health and Safety

The Occupational Health and Safety Act, WHMIS, hazardous material symbols, Material Safety Data Sheets (MSDS), and emergency response procedures for chemical spills, fires, and exposures.

6. Emergency Response Preparation

Identifying emergencies, emergency response procedures, roles during emergencies, fire prevention and detection, alarm response, and duty of care.

7. Canadian Legal System

The Criminal Court System, the Ontario Evidence Act, the Canada Evidence Act, evidence handling and chain of custody, criminal law, provincial law, and municipal by-laws.

8. Legal Authorities

PIPEDA and privacy legislation, the Trespass to Property Act, the Criminal Code of Canada, and powers of arrest (citizen's arrest under section 494).

9. Effective Communications

Oral and written communication skills, non-verbal cues, tactical communication, interpersonal skills, and the APCO "10" Codes used in two-way radio communication.

10. Sensitivity Training

Types of prejudice, identifying personal biases, the Ontario Human Rights Code (OHRC), the Accessibility for Ontarians with Disabilities Act (AODA), and treating all persons equally.

11. Use of Force Theory

Section 25 and 26 of the Criminal Code, the National Use of Force Model, excited delirium syndrome, positional asphyxia, and avoiding excessive force.

12. Emergency Level First Aid

Emergency scene management, treatment of shock, unconsciousness and fainting, choking (adults), severe bleeding, and one-rescuer CPR (adult). Note: This is a full-day certification component offered at a separate cost.